Terms and Conditions

General Terms

  • E-vouchers are not exchangeable for cash and valid only if redeemed.
  • E-vouchers can be used only for a single transaction.
  • The full value of the E-voucher must be redeemed at once.
  • A full payment will be charged upon the confirmation of the voucher.
  • E-vouchers can be redeemed by sending an email to reservations@sigiriyajungles.com and confirmations are subject to the hotel’s availability.
  • Rates for Sri Lankans and Sri Lankan resident visa holders only.
  • E-vouchers cannot be combined with any other offer.
  • The offers are non-refundable.
  • Offer applicable for Full Board meal plans only.
  • Property blackout dates will apply.
  • Children age 5-11.99 will be charged LKR 3750 on full board basis. Above 12 will be considered as adults
  • Any cancellations / refunds to be processed directly to the original card used to do the payment.
  • Sigiriya Jungles (Pvt) Ltd to be liable for the service-related issues or any other cardholder dispute with regard to the payments through these vouchers.
  • Any payment gateway cancellation will be entertained only after 120 days of the utilization of the future reservations/ max validity of a voucher.

 

Validity

  •  E-vouchers are valid until 3 /08/2021.

 

Health & Safety Practices To Follow

  • Please make sure to wash your hands and feet before entering the front desk.
  • Please make sure to wear a mask, request one if you don’t have one.
  • Sanitize your hands before picking your wet towels.
  • Make sure you get your temperature checked.
  • Make sure to fill the case investigation form.
  • Please maintain social distancing.
  • Please follow the instructions given by the front desk while using hotel facilities
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